1. What ingredients do you use in your products?
We use only natural and organic ingredients in our skincare products. Our soaps are made with high-quality ingredients like goat’s milk, beef tallow, raw honey, castor oil, coconut oil, olive oil, and natural essential oils. We also incorporate jojoba oil, beeswax, shea butter, and other nourishing ingredients in products like lotions, lip balms, and colognes.
2. Are your products cruelty-free?
Yes! All of our products are cruelty-free. We are committed to creating skincare that is both healthy for you and ethical for the environment and animals.
3. Do your products contain synthetic fragrances or preservatives?
No, we do not use synthetic fragrances or harmful preservatives. We use natural essential oils to create our unique scents and focus on providing clean, safe skincare products without unnecessary chemicals.
4. Are your products suitable for sensitive skin?
Our products are formulated to be gentle on all skin types, including sensitive skin. However, we recommend doing a patch test if you have particularly reactive skin or known allergies to any of our ingredients.
5. How long does shipping take?
Shipping times vary depending on your location, but domestic orders typically arrive within 5-7 business days. We process orders within 1-2 business days. You’ll receive tracking information once your order is shipped.
6. Do you offer local pickup?
Yes, for customers in Central Mississippi, we offer local pickup options. You can select this at checkout, and we’ll coordinate a convenient time and location for pickup.
7. Can I return or exchange a product?
Due to the nature of our products, we do not accept returns for safety reasons. However, if you have any issues with your purchase or received a damaged item, please contact us, and we’ll be happy to assist with an exchange or resolution.
8. Do you offer bulk orders or wholesale options?
Yes, we do offer bulk orders and wholesale options for businesses and events. Please contact us directly for more details on pricing and minimum order requirements.
9. How should I store my soap and other products?
To prolong the life of our natural soap, we recommend storing it in a dry, well-ventilated area. Using a soap dish that drains well will help prevent the soap from becoming too soft. Other products like lotions and balms should be stored in a cool, dry place away from direct sunlight.
10. Are your products safe for children?
Yes, our products are made with safe, all-natural ingredients. However, we recommend using unscented or mild-scented products for babies and children, as they tend to have more delicate skin.
11. What makes K&N Health and Wellness different from other skincare brands?
We are committed to creating affordable, high-quality skincare products made with ingredients that nourish and protect your skin. Unlike many commercial brands, we don’t use harmful chemicals or synthetic ingredients. We focus on sustainability and natural wellness, and all of our products are handcrafted with care by us, Nick and Kansas.
12. Can I customize a product or scent?
We currently offer a variety of unique scents for our products, but we can work with you to create custom orders for special occasions like weddings or gifts. Contact us for more details!
13. How are your products packaged?
We use eco-friendly packaging wherever possible. Our soap bars are wrapped in recyclable or biodegradable materials, and our lotions and balms come in glass jars or other sustainable packaging options to reduce plastic waste.
14. Do you offer gift sets or subscriptions?
Yes! We offer a range of gift sets that make perfect presents for any occasion. We are also working on subscription services for customers who want to receive our products regularly. Stay tuned!
15. How can I contact you if I have additional questions?
Feel free to reach out to us at knhealthandwellness@gmail.com or through our contact page on the website. We’re here to help with any questions or concerns!